How to kill a great service

Verizon Wireless wants to charge me $1.99/month to program my Tivo over the phone.


Get real, guys. This service is a long-overdue missing link to connect the mobile and home media ecosystems. It could be huuuuge. But limiting it to one carrier, and charging a nickle-and-dime monthly fee, is the surest way to kill it.

If you don’t grok this yet, go read Josh Kopelman’s fantastic post on the “Penny Gap.”