"It Just Works"? 2

By the way, I’m still having problems with my Powerbook. Things have gotten somewhat better, thanks to constant tinkering, but I still find myself having to restart at least once every other day. (And about half of the time I try to restart, nothing happens, forcing me to pop out the battery in order to shut down.)

The latest annoyance was that my USB keyboards started going haywire. Several keys produced the wrong output — i.e., I’d hit “M” and get “‘m/” or something like that. So I switched to another keyboard, and the Powerbook acted as through I was holding a key down — it kept repeating that one letter over and over again. I couldn’t figure out any way to stop the problem… and then, the next day, it was suddenly gone.

I’m also still annoyed by little things that I would expect to work better. For example, when I move my laptop from home to work, OS X isn’t smart enough to realize that the printer I had selected is no longer attached. I have to keep remembering to manually switch back and forth. It’s also about 50-50 whether the Mac will recognize an Ethernet cable and connect to the Internet, which is a pain.

In general, I find things “just worked” more on Windows XP than on OS X, which is the last thing I would have expected. I’ve made a commitment to this Mac, and it’s generally functional now, so I’m not going back. But I still hope — for Apple’s sake — that my experience improves. They can’t compete at all unless their products really are better than the competition.

2 thoughts on “"It Just Works"?

  1. Gen Sep 21,2005 9:48 pm

    Kevin, have you sent your machine in for repairs or taken it to an Apple Store to have one of their techs look at it? The list of problems you have is extensive. I dont know of anyone who has as many problems as you have. We all have problems with our laptops, but I’ve never seen so many in one machine.

  2. Kevin Werbach Sep 22,2005 9:08 pm

    Gen, I’ve taken it to the Genius Bar at the Apple Store, and they couldn’t find anything that could be causing the problems. They suggested I clone the hard drive and do a clean reinstall of OS X, which was the next thing I was going to try anyway. I just haven’t had time to go through that process yet.

    The guy did tell me that installing third-party utilities can make OS X unstable, just like Windows. I had been under the impression that Macs were less susceptible to that kind of problem, but evidently not. I haven’t put anything particularly unusual on the machine, and I still don’t see how that can explain all the sporadic problems I’ve had, but perhaps a clean reinstall will help.

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